Refund Policy
AKOLLEKT LTD — redline. Proposed amendments by ANPI, 7 August 2026; second round, 11 August 2026, reflecGng the technical confirmaGons received from the development team. Scope of distribuGon: EEA, United Kingdom, United States, Canada, New Zealand
Effective Date: 08.07.2026
Last Updated: 08.07.2026
Data Controller: AKOLLEKT LTD, a company registered in England and Wales under company number 08557811, Suite 12, 2nd Floor, Queens House, 180 Tottenham Court Road, London W1T 7PD, United Kingdom.
Privacy Contact: [privacy@akollekt.com]
EU Representative (Article 27, EU GDPR): [name, address and email of the representative appointed in an EU Member State].
Data Protection Officer: [name and contact details, if a DPO has been appointed].
Privacy Officer — New Zealand (s 201, Privacy Act 2020): [name and contact details].
Privacy Officer — Canada (PIPEDA, Principle 1): [name and contact details].
Important Privacy Notice
This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use our applications, websites, digital tools, or related services. It applies to the websites, applications and digital services operated by AKOLLEKT LTD, which acts as the data controller in relation to the personal data described below. It does not apply to third-party websites, applications or services that may be linked to or integrated with our services; those are governed by their own privacy policies.
Depending on the specific service you use, we may ask you to provide certain basic information, such as your name, email address, device preferences, account settings, and usage-related information. Some information may be optional and can be skipped during registration or onboarding. Where information is required to create an account or provide a paid service, we will indicate this at the point of collection.
We may also automatically collect technical data, including device type, operating system, browser information, language settings, IP address, and interaction data. This information helps us maintain service functionality, personalize user experience, improve performance, prevent misuse, and, where permitted, provide relevant marketing or advertising content.
You may manage certain privacy preferences through the settings available in our applications, websites, or your device/browser settings.
Regional disclosures. If you are located in the European Economic Area, the United Kingdom, the United States, Canada or New Zealand, additional rights and disclosures apply to you. See Section 14 (Regional Privacy Disclosures).
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
1. General Information
By using our services, you acknowledge that you have read and understood this Privacy Policy.
Acknowledging this Privacy Policy is not, by itself, consent to every processing activity described in it. Different purposes rely on different legal grounds. Where consent is required by law — for example for marketing communications, non-essential cookies or advertising identifiers — we obtain it separately, and you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
You also confirm that you are at least 18 years old or have the legal authority required to use the services in your jurisdiction. If you do not agree with this Privacy Policy, you should stop using the services and may request deletion of your account and associated personal data. Requests for deletion are handled as described in Section 7 and are subject to the legal retention obligations described in Section 10.
The English version of this Privacy Policy is the official version and prevails over any translations.
2. Personal Data We Collect
We may collect personal data in several ways.
Information You Provide Directly
This may include:
Name
Email address
Account details
Device or service preferences
Information submitted through forms, support requests, or account settings
Content, messages and attachments you submit to customer support, including the contents of your correspondence with us
Subscription and transaction data relating to purchases, renewals, cancellations and refunds
Marketing preferences and consent records
Information Received from Third Parties
We may receive limited information from third-party services when you choose to connect or sign in through them, such as Apple login, productivity platforms, payment providers, or other integrated services.
The exact data received depends on your settings with those third-party services.